Privacy Policy

PRIVACY POLICY

In accordance with the provisions of current regulations on data protection European Regulation 2016/679 (RGPD) and Organic Law 3/2018 on the protection of personal data and guarantee of digital rights (LOPD), we hereby inform you of the processing of your data by us of the following customer and contact profiles:

Treatment of data BUYING CLIENTS

Data processing ARRAS CONTRACT

Data processing MANDATE OF SALE

Data processing PROPERTY RENTALS

Data processing RENTAL CUSTOMERS

Data processing CONTACTS

Data processing SOCIAL NETWORKS

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Responsibility: LAURA SANTACREU LLINARES (www.lauravillas.com)

Registered office: URB. SUMMIT OF THE SUN 101-M VILLAGE OF LIGHT BENITACHELL 03726 (ALICANTE)

CIF/NIF: 48.346.926-Y

Contact e-mail address: laura@lauravillas.com

Telephones: 627931965

1. Treatment of data of BUYING CUSTOMERS

For what purposes will we process your personal data?

The data you provide are used for the purpose of managing the contractual relationship and services request to purchase the real estate property you request, as well as the necessary communications to give content to the contract and the successive steps to formalize the contract.

They will also be treated for accounting, fiscal and administrative purposes derived from this relationship.

What is the legitimacy for the treatment of your personal data?

-The communication and processing of your data is necessary for the execution of the contract to which the interested party is a party and a legal requirement.

-The fulfillment of legal obligations applicable to the real estate activity derived from the mercantile and tributary legislation.

How long will we keep your personal data?

The personal data you provide us with will be kept for as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship your data may be retained:

Four Years for tax purposes: The accounting books and other books required records according to the relevant tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.

Six years for mercantile purposes: Books, invoices, contracts, bank documents, etc.). Art. 30 Commercial Code.

Will we transfer your personal data?

To public registries, tax administration, other public administration bodies for the fulfillment of legal obligations, savings banks and rural banks or other financial entities for the management of collections and payments.

International Data Transfers

There will be no international data transfers

2. Data processing ARRAS CONTRACT

For what purposes will we process your personal data?

Your personal data will be used with the purpose of managing your deposit contract on the property object of purchase, as well as the necessary communications to give content to the contract and the successive steps to formalize the contract of sale of the property.

What is the legitimacy for the treatment of your personal data?

-The communication and treatment of your data is necessary for the execution of the contract of deposit that the interested party is part and a legal requirement.

-The fulfillment of legal obligations applicable to the real estate professional activity derived from the mercantile and tributary legislation.

How long will we keep your personal data?

Four Years for tax purposes: The accounting books and other obligatory registers according to the appropriate tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.

Six years for mercantile purposes: Books, correspondence, documentation and supporting documents (invoices issued and received, tickets, rectifying invoices, bank documents, etc.). Art. 30 Commercial Code.

Will we transfer your personal data?

Your data will not be transferred to other third parties except by legal obligation.

International Data Transfers

There will be no international data transfers

3. Data processing SALE MANDATE

For what purposes will we process your personal data?

The data you provide us with are used for the purpose of executing the contract of the sales mandate, as well as administrative, accounting and tax management.

What is the legitimacy for the treatment of your personal data?

-The communication and processing of your data is necessary for the execution of the contract to which the interested party is a party and a legal requirement.

-The fulfillment of legal obligations applicable to the real estate professional activity derived from the mercantile and tributary legislation.

How long will we keep your personal data?

Four Years for tax purposes: The accounting books and other obligatory registers according to the appropriate tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.

Will we transfer your personal data?

International Data Transfers

There will be no international data transfers

4. Data processing PROPERTY RENTALS

For what purposes will we process your personal data?

The data you provide are used for the purpose of managing the lease of your property, as well as the necessary communications to give content to the contract and the successive steps to formalize the contract.

They will also be treated for accounting, fiscal and administrative purposes derived from this relationship.

What is the legitimacy for the treatment of your personal data?

-The communication and processing of your data is necessary for the execution of the contract to which the interested party is a party and a legal requirement.

-The fulfillment of legal obligations applicable to the real estate activity derived from the mercantile and tributary legislation.

How long will we keep your personal data?

Four Years for tax purposes: The accounting books and other books required records according to the relevant tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.

Six years for mercantile purposes: Books, correspondence, documentation, invoices, bank documents, contracts, etc.). Art. 30 Commercial Code.

Will we transfer your personal data?

International Data Transfers

There will be no international data transfers

5. Data processing RENTAL CUSTOMERS

For what purposes will we process your personal data?

The data you provide us are used for the purpose of managing the reservation and rental accommodation you request, as well as the necessary communications to give content to the contract and the successive steps to formalize the contract. They will also be treated for accounting, fiscal and administrative purposes derived from this relationship.

What is the legitimacy for the treatment of your personal data?

-The communication and processing of your data is necessary for the execution of the contract to which the interested party is a party and a legal requirement.

-The fulfillment of legal obligations applicable to the real estate professional activity derived from the mercantile and tributary legislation.

How long will we keep your personal data?

Four Years for tax purposes: The accounting books and other books required records according to the relevant tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.

Six years for mercantile purposes: Books, contract invoices, bank documents, etc.). Art. 30 Commercial Code.

Will we transfer your personal data?

International Data Transfers

There will be no international data transfers

6. Data processing CONTACTS

For what purposes will we process your personal data?

Your personal data collected in the contact form on our website or through any other channel of communication with us will be used exclusively to respond to your requests for information or budgets if requested.

How long will we keep your personal data?

The data provided in the contact form will be kept until you request its deletion or revocation of consent for processing, at which time they will be blocked exclusively for conservation in order to meet the possible responsibilities arising from the processing of your personal data for a maximum of 3 years.

What is the legitimacy for the processing of your personal data?

The legal basis for the processing of your personal data is the express consent you give us by voluntarily completing and accepting the contact form to request information.

Is there an obligation to provide such personal data?

In the requested contact, it is necessary that you provide us with at least one name to contact you, the company you belong to and your professional email address in order to be able to contact you, as well as the reason for your query in the free text field.

What are the consequences of not doing so?

The impossibility of offering you information

Will we pass on your personal data?

There is no planned transfer of data, except for legal obligations

7. Data processing SOCIAL NETWORKS

For what purposes will we process your personal data?

We use social networks to inform about our activities and interact with our followers. By becoming our follower, you consent to the processing of personal data that is available in your profile, exclusively for that purpose and only in the environment of each social network according to their policies of use and privacy. Your personal data will be used for the purpose of managing the list of people who like our site. And thus be able to receive information directly related to the services we provide, events, activities and promotions of our organization, always through the chosen social network and interact with us.

How long will we keep your personal data?

The data provided in the corresponding social network will remain accessible to us as long as you keep the "follow" or "like" button active and as long as you want to stop following us, all you have to do is "click" on the "stop following" button or "I don't like it anymore".

What is the legitimacy of the processing of your personal data?

Communications via social networks are subject to the consent of the interested party and are entirely voluntary, subject to the conditions established in the privacy and data protection policies of each social network.

Is there an obligation to provide such personal data?

There is no obligation to provide data beyond those necessary for registration in each social network.

What are the consequences of not doing so?

Impossibility of communication and monitoring through social networks.

How have I obtained your personal data?

The data obtained has not been provided directly by you.

What are your rights when you give me your personal data?

Please note that we access the personal data that appears in your profile as a result of the mutual tracking performed in our social network accounts exclusively so the exercise of rights over your personal data we understand that you must perform them to the social network itself. I will attend to your requests within the framework and with the limitations derived from the operating rules established by each social network.

HOW HAVE I OBTAINED YOUR PERSONAL DATA?

The data obtained was not provided directly by you.

WHAT ARE YOUR RIGHTS WHEN YOU GIVE ME YOUR PERSONAL DATA?

Any interested party may request the exercise of the following rights:

Right of access: The interested party will have the right to obtain confirmation as to whether or not personal data concerning him is being processed.

Right of rectification: The data subject shall have the right to obtain the rectification of inaccurate or incomplete personal data concerning him/her.

Right of deletion: The data subject shall have the right to obtain the deletion of personal data concerning him/her when the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

Right of limitation: You may request limitation of the processing of your personal data, in which case you would keep them only for the exercise or defence of claims.

Right to portability of your data: You may therefore request that your automated personal data be transferred or transferred to any other company you indicate to us in a structured, intelligible and automated format.

Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal.

Right of opposition: The data subject shall have the right to object to the processing of his/her data.

HOW WILL YOU BE ABLE TO EXERCISE THESE RIGHTS?

We provide you with the forms on which you can exercise these rights. You can ask us at laura@lauravillas.com indicating the right you want to exercise and we will send you the corresponding form.

You may exercise your rights by sending an e-mail to laura@lauravillas.com

WHO CAN EXERCISE THE RIGHTS?

The rights of the interested parties are very personal, therefore, will be exercised by the owner of the data duly accrediting their identity (for this you will be asked for the DNI or equivalent).

It may also be exercised through legal representation, in which case, in addition to the DNI of the interested party or equivalent, DNI and authentic document accrediting the representation of the third party must be provided.

WHAT WILL BE OUR OBLIGATION WHEN EXERCISING ANY OF THE RIGHTS?

The data controller must reply to the request addressed to him in any case, regardless of whether or not personal data of the data subject or interested party are included in his processing.

In the event that the request does not meet the specified requirements, the data controller must request that these requirements be corrected.

The data controller shall respond to the requests within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The data controller shall inform the data subject of any such extension within one month of receipt of the request, stating the reasons for the delay.

RIGHT OF COMPLAINT TO THE SUPERVISORY AUTHORITY

You may request the protection of rights that have not been duly attended to by the Spanish Data Protection Agency. Either through the website (www.agpd.es), or by writing to your postal address (C/Jorge Juan, 6, 28001-Madrid).

OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by ticking the corresponding boxes and entering data in the fields of the contact forms, or sending an e-mail requesting information, expressly and freely and unequivocally accept that their data are necessary to meet their request by the provider. The User guarantees that the personal data provided are true and is responsible for communicating any changes to them.

WHAT INFORMATION DO WE COLLECT?

In general, you can use the Website without providing any personal information.

There are channels on our website where you can contact us. When requesting information from us, the user guarantees the authenticity, accuracy and veracity of all the information provided to us, and undertakes to keep the personal data provided up to date so that they respond, at all times, to their real situation. The User will be solely responsible for false or inaccurate statements and the damages that they may cause.

WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SAFE?

We apply reasonable technical and physical measures to protect the information we collect through the Website.

MODIFICATIONS TO THIS DATA PROTECTION INFORMATION.

LAURA SANTACREU LLINARES (www.lauravillas.com) reserves the right to modify its Data Protection Policy in accordance with applicable legislation at all times. Any modification of this policy will be published on the website.